- Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
- Verify customer concern, found window inoperative, removed panel and found window regulator broken. Removed old regulator assembly and motor, attempt to transfer motor over to new GM regulator, found that motor and regulator previously replaced were aftermarket and aftermarket motor is not compatible with new GM regulator, install new regulator and new motor and verify proper operation of window.
Jessica H. gave our service a 5 star review on 3/4/2020