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So far CRM Mitchell1 has created 301 blog entries.

2014 Ford F-150

2020-08-06T22:01:05+00:00

Ford F-150

Mileage
154,662
Service Date
8/4/2020
Services Performed
  • Perform inspection and note results on tablet.
  • Removed inner fender liner to gain access to turbo. Removed turbo and replaced all parts listed. Re installed turbo and torqued all bolts to spec. Re installed inner fender liner,Susked down cooling system and filled with new coolant. Started vehicle and double checked all work.
  • Was able to verify customer concern, vehicle overheated and message displayed. Pressure tested cooling system and found right side turbo feed lines leaking coolant. Rec replace quick connect fittings and coolant feed line.
 
Therese Z. gave our service a 5 star review on 8/5/2020
2014 Ford F-150 2020-08-06T22:01:05+00:00

2016 Scion iA

2020-08-05T22:01:16+00:00

Scion iA

Mileage
55,928
Service Date
8/3/2020
Services Performed
  • Inspect Ac system for leaks. Check compressor pressures. Recover freon from system. Remove and replace schrader valves as needed. Vacuum test system. Charge freon to proper capacity. Inspect AC lines and condition of belt. Verify proper operation of AC system.
  • Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).
  • Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Ryan H. gave our service a 5 star review on 8/4/2020
2016 Scion iA 2020-08-05T22:01:16+00:00

2014 Chevrolet Silverado 1500

2020-08-02T22:01:15+00:00

Chevrolet Silverado 1500

Mileage
94,772
Service Date
7/31/2020
Services Performed
  • BG On The Road Service Card
  • Customer declined additional maintenance / repair recommendations this visit.
  • Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Perform inspection and note results on tablet.
 
John G. gave our service a 5 star review on 8/1/2020
2014 Chevrolet Silverado 1500 2020-08-02T22:01:15+00:00

2012 Jeep Wrangler

2020-08-01T22:02:07+00:00

Jeep Wrangler

Mileage
101,254
Service Date
7/31/2020
Services Performed
  • Diagnosed and found the left front TPMS sensor is faulty.
  • Raised vehicle on lift. Remove all wheels. Remove caliper mounting brackets and rotors. Cleaned rotors and hub surfaces. Machine brake rotors on brake lathe. Test drive to verify proper brake operation.
  • Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).
  • Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months +++ NOTE !!!! – Vehicle still pull to the right after the alignment. Vehicle was in a accident and the right front camber is out of spec.
  • Test drove and verified the rotors are warped and pads are still in ok shape.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Jada M. gave our service a 5 star review on 7/31/2020
2012 Jeep Wrangler 2020-08-01T22:02:07+00:00

2016 Chevrolet Silverado 1500

2020-08-01T22:02:06+00:00

Chevrolet Silverado 1500

Mileage
116,586
Service Date
7/31/2020
Services Performed
  • Authorization: 17562612 Payable: $948.10 Fax: 877-202-2370
  • Inspect Ac system for leaks. Check compressor pressures. Recover freon from system. Remove and replace schrader valves as needed. Vacuum test system. Charge freon to proper capacity. Inspect AC lines and condition of belt. Verify proper operation of AC system.
  • Removed radiator and condensor covers and found the condensor leaking.
  • Removed radiator support beam to gain access to the condensor, removed and replaced condensor re-charged system to proper level.
 
Boris K. gave our service a 5 star review on 7/31/2020
2016 Chevrolet Silverado 1500 2020-08-01T22:02:06+00:00

2004 Acura MDX

2020-08-01T22:02:05+00:00

Acura MDX

Mileage
266,719
Service Date
7/31/2020
Services Performed
  • A/C blower mode sometimes takes up to 5minutes to switch modes
  • Completed inspection on tablet.
  • Customer hears rattle noise from rear passenger wheel
  • Inspect Ac system for leaks. Check compressor pressures. Recover freon from system. Remove and replace schrader valves as needed. Vacuum test system. Charge freon to proper capacity. Inspect AC lines and condition of belt. Verify proper operation of AC system.
  • SHOCK ABSORBER – Remove & Replace – Both Sides
 
Janette W. gave our service a 5 star review on 7/31/2020
2004 Acura MDX 2020-08-01T22:02:05+00:00

2012 Volkswagen Jetta

2020-07-29T22:03:17+00:00

Volkswagen Jetta

Mileage
52,402
Service Date
7/28/2020
Services Performed
  • Customer declined additional maintenance / repair recommendations this visit.
  • Front brake 8mm. Rear brakes 8mm. no problems found with the brakes.
  • Removed and replaced the right rear license plate bulb.
  • Removed the fan assembly. Removed and replaced the passenger side condenser fan/motor. Installed the dual fan assembly and rechecked normal operation.
  • Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Supply power mirror knob – part only – customer to install himself
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
  • Verified the concern with the customer. Diagnosed and found the passenger side condenser fan bearing is worn and causing the vibration noise.
  • VW Extended Warranty 1-844-368-6416 // Authorization # 71197585 // $100 deductible // Total Payable $496.76 // Fax to 678-553-1355 for credit card payment using their cover sheet.
 
Jeffrey K. gave our service a 5 star review on 7/28/2020
2012 Volkswagen Jetta 2020-07-29T22:03:17+00:00

2015 Toyota Highlander

2020-07-29T22:03:16+00:00

Toyota Highlander

Mileage
73,877
Service Date
7/28/2020
Services Performed
  • Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Shanley P. gave our service a 5 star review on 7/28/2020
2015 Toyota Highlander 2020-07-29T22:03:16+00:00

2019 Chevrolet Silverado 1500

2020-07-29T22:03:15+00:00

Chevrolet Silverado 1500

Mileage
21,085
Service Date
7/28/2020
Services Performed
  • Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Perform inspection and note results on tablet.
  • Removed old radiator cover and replaced with new.
 
Nick C. gave our service a 5 star review on 7/28/2020
2019 Chevrolet Silverado 1500 2020-07-29T22:03:15+00:00

2013 Hyundai Tucson

2020-07-26T22:02:24+00:00

Hyundai Tucson

Mileage
101,123
Service Date
7/24/2020
Services Performed
  • Completed inspection on tablet.
  • Engine is seized, main bearing and crankshaft are seized confirmed no rotation from crank. Checked oil level , oil is clean and full. Removed oil pan and valve cover to allow adjuster to take photos. Reinstalled valve cover and oil pan for core return
  • Evacuate and recharge
  • Removed old engine and replaced with used. Transferred all necessary parts, torqued all bolts to spec and double checked all work.
  • Replaced all parts listed above, Torqued all bolts tp sprc and double checked all work.
  • Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
 
Valerie S. gave our service a 5 star review on 7/25/2020
2013 Hyundai Tucson 2020-07-26T22:02:24+00:00