Acura

2008 Acura TL

CRM Mitchell1 2021-04-09T22:02:28+00:00

Mileage

213,124

Service Date

4/7/2021

Services Performed

• Perform inspection and note results on tablet.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Derek E. gave our service a 5 star review on 4/8/2021

2008 Acura TL CRM Mitchell1 2021-04-09T22:02:28+00:00

2004 Acura 3.5RL

CRM Mitchell1 2021-03-13T23:02:10+00:00

Mileage

37,883

Service Date

3/11/2021

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Remove air filter housing cover. Remove old filter and clean debris from housing. Install new filter and re-install housing cover.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Was not able to verify customer concern at this time.

 

Bonnie L. gave our service a 5 star review on 3/12/2021

2004 Acura 3.5RL CRM Mitchell1 2021-03-13T23:02:10+00:00

2014 Acura MDX

CRM Mitchell1 2021-01-21T23:03:53+00:00

Mileage

86,281

Service Date

1/19/2021

Services Performed

• BG On The Road Service Card
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Replaced timing belt, tensioner, idler and water pump with new. Torqued all bolts to spec and double checked all work.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Jason P. gave our service a 5 star review on 1/20/2021

2014 Acura MDX CRM Mitchell1 2021-01-21T23:03:53+00:00

2010 Acura RDX

CRM Mitchell1 2020-08-28T22:03:16+00:00

Mileage

78,612

Service Date

8/27/2020

Services Performed

• All tire pressures low, set tire pressures to spec and light is now off. Visually checked tires and no issues found.
• Not due for service at this time, light was not reset when customer was in last, reset light and advise customer to come back when mileage reaches mileage noted on lube sticker.
• Test drove vehicle. Raised on lift and performed basic safety check. No issues found at this time.

 

Linda M. gave our service a 5 star review on 8/27/2020

2010 Acura RDX CRM Mitchell1 2020-08-28T22:03:16+00:00

2004 Acura MDX

CRM Mitchell1 2020-08-01T22:02:05+00:00

Mileage

266,719

Service Date

7/31/2020

Services Performed

• A/C blower mode sometimes takes up to 5minutes to switch modes
• Completed inspection on tablet.
• Customer hears rattle noise from rear passenger wheel
• Inspect Ac system for leaks. Check compressor pressures. Recover freon from system. Remove and replace schrader valves as needed. Vacuum test system. Charge freon to proper capacity. Inspect AC lines and condition of belt. Verify proper operation of AC system.
• SHOCK ABSORBER – Remove & Replace – Both Sides

 

Janette W. gave our service a 5 star review on 7/31/2020

2004 Acura MDX CRM Mitchell1 2020-08-01T22:02:05+00:00

2014 Acura RLX

CRM Mitchell1 2020-06-21T22:00:21+00:00

Mileage

61,706

Service Date

6/5/2020

Services Performed

• Completed inspection on tablet.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Sharon F. gave our service a 5 star review on 6/20/2020

2014 Acura RLX CRM Mitchell1 2020-06-21T22:00:21+00:00

2008 Acura TL

CRM Mitchell1 2019-12-27T23:01:02+00:00

Mileage

202,414

Service Date

12/26/2019

Services Performed

• Perform inspection and note results on tablet.
• Raised vehicle on lift. Remove front tires from vehicle. Disassemble necessary front brake components. Cleaned rotor surface and machine brake disc rotors and replace brake pads. Add brake pad conditioner. Assemble in reverse order. Torque lug nuts to manufacturers specifications. Road test vehicle.
• Remove wheel and dismount tire. Prepare surface for patch. Install patch and remount tire. Balance wheel and install back on car. Reset tire pressure monitor system if needed.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Derek E. gave our service a 5 star review on 12/26/2019

2008 Acura TL CRM Mitchell1 2019-12-27T23:01:02+00:00

2007 Acura TSX

CRM Mitchell1 2019-09-08T22:02:50+00:00

Mileage

189,006

Service Date

9/6/2019

Services Performed

• Verify customer concern, found starter has failed, causing no start condition.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• removed intake to gain access to starter . removed old starter and replaced with new . re installed intake and double checked all work . started vehicle and made sure alternator is charging and working as it should at this time .
• Customer declined additional maintenance / repair recommendations this visit.

 

Kelly H. gave our service a 5 star review on 9/7/2019

2007 Acura TSX CRM Mitchell1 2019-09-08T22:02:50+00:00

2008 Acura TL

CRM Mitchell1 2019-08-04T22:01:10+00:00

Mileage

195,648

Service Date

8/2/2019

Services Performed

• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Replace tires on rims and balance. Install new tires on rear of vehicle. Torque to manufacturers specs. Reset tire pressure monitor system if needed.
• AZ Tire Tax
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 reset within 12 months
• Raised vehicle on lift. Remove rear wheels. Disassemble rear brakes. Resurface rotors. Add brake material conditioner. Lube rear brake hardware and brake pad backing plates. Installed new brake pads and brake pad hardware. Compressed caliper piston and installed caliper. Installed rear wheels and torqued to specification. Road tested vehicle to verify proper brake operation.
• Inspection finds top passenger side engine mount is loose, further inspection finds bolts that pass through mount and mount bracket to be stripped out / cross-threaded where they go into water pump bracket, removed and replaced the water pump bracket and bolts.
• Accessed air box. Removed and replaced engine air filter. Cleaned excess debris form air box. Secured air box. Accessed cabin filter and removed. Sprayed BG Frigifresh on new filter and installed new cabin filter.
• Removed right front and all splash shields to gain access the front engine timing covers, removed and replaced water pump and all timing balt and pulleys.
• Removed timing covers and found oil pump leaking oil, removed and replaced oil pump assembly.
• Customer declined additional maintenance / repair recommendations this visit.

 

Derek E. gave our service a 5 star review on 8/3/2019

2008 Acura TL CRM Mitchell1 2019-08-04T22:01:10+00:00

2018 Acura TLX

CRM Mitchell1 2019-03-01T23:00:25+00:00

Mileage

6,073

Service Date

2/27/2019

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• No inspection, vehicle has 6K miles
• Customer was given maintenance manual and informed on BG product lifetime warranty

 

Susan D. gave our service a 5 star review on 2/28/2019

2018 Acura TLX CRM Mitchell1 2019-03-01T23:00:25+00:00