Chevrolet

2016 Chevrolet Suburban

CRM Mitchell1 2021-04-24T22:03:16+00:00

Mileage

101,051

Service Date

4/23/2021

Services Performed

• Completed inspection on tablet.
• Customer feels brake pulsation – see history
• Raised vehicle on lift. Remove all wheels. Remove caliper mounting brackets and rotors. Cleaned rotors and hub surfaces. Machine brake rotors on brake lathe. Test drive to verify proper brake operation.

 

Kourtney C. gave our service a 5 star review on 4/23/2021

2016 Chevrolet Suburban CRM Mitchell1 2021-04-24T22:03:16+00:00

2019 Chevrolet Equinox

CRM Mitchell1 2021-04-16T22:04:30+00:00

Mileage

24,758

Service Date

4/14/2021

Services Performed

• Perform inspection and note results on tablet.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Janice R. gave our service a 5 star review on 4/15/2021

2019 Chevrolet Equinox CRM Mitchell1 2021-04-16T22:04:30+00:00

2014 Chevrolet Silverado 1500

CRM Mitchell1 2021-04-15T22:05:09+00:00

Mileage

81,561

Service Date

4/13/2021

Services Performed

• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Julie L. gave our service a 5 star review on 4/14/2021

2014 Chevrolet Silverado 1500 CRM Mitchell1 2021-04-15T22:05:09+00:00

2012 Chevrolet Equinox

CRM Mitchell1 2021-04-06T22:02:14+00:00

Mileage

132,508

Service Date

4/5/2021

Services Performed

• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Raised vehicle on lift. Remove front tires from vehicle. Disassemble necessary front brake components. Cleaned rotor surface and machine brake disc rotors and replace brake pads. Add brake pad conditioner. Assemble in reverse order. Torque lug nuts to manufacturers specifications. Road test vehicle.
• Raised vehicle on lift. Remove rear wheels. Disassemble rear brakes. Resurface rotors. Add brake material conditioner. Lube rear brake hardware and brake pad backing plates. Installed new brake pads and brake pad hardware. Compressed caliper piston and installed caliper. Installed rear wheels and torqued to specification. Road tested vehicle to verify proper brake operation.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Edward Q. gave our service a 5 star review on 4/5/2021

2012 Chevrolet Equinox CRM Mitchell1 2021-04-06T22:02:14+00:00

2010 Chevrolet Impala

CRM Mitchell1 2021-04-03T22:03:35+00:00

Mileage

89,807

Service Date

4/2/2021

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Adjusted the left front fender to prevent contact with the door when opening.
• Clean / de-grease engine so we can try & determine source of oil leaks – customer is aware he may have to return @ later date if leaks don't show right away…
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Remove & replace reverse / back-up light bulb
• Removed air intake boot to access throttle body. Attached intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed injector cleaning tool. Started vehicle and ran off injector cleaner. Removed tool and reconnected fuel lines. Added treatment to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
• Removed and replaced the fresh/recirculation door actuator and verified normal operation.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Verified the noise concern. Removed the glove box and diagnosed the noise to be coming from the fresh/recirculation door actuator.

 

Jacob S. gave our service a 5 star review on 4/2/2021

2010 Chevrolet Impala CRM Mitchell1 2021-04-03T22:03:35+00:00

2014 Chevrolet Impala

CRM Mitchell1 2021-03-22T22:00:34+00:00

Mileage

65,569

Service Date

2/24/2021

Services Performed

• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).
• Removed air intake boot to access throttle body. Attached intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed injector cleaning tool. Started vehicle and ran off injector cleaner. Removed tool and reconnected fuel lines. Added treatment to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
• Replace left transmission mount
• Replace transmission cooler line
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove and was unable to verify concern. Heard a little road noise from tires during deceleration.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Jackie O. gave our service a 5 star review on 3/21/2021

2014 Chevrolet Impala CRM Mitchell1 2021-03-22T22:00:34+00:00

2019 Chevrolet Silverado 1500

CRM Mitchell1 2021-03-01T23:02:36+00:00

Mileage

27,499

Service Date

2/26/2021

Services Performed

• Perform inspection and note results on tablet.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months

 

David B. gave our service a 5 star review on 2/28/2021

2019 Chevrolet Silverado 1500 CRM Mitchell1 2021-03-01T23:02:36+00:00

2006 Chevrolet Chevy Express

CRM Mitchell1 2021-02-13T23:03:52+00:00

Mileage

133,810

Service Date

2/11/2021

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Power steering gear box is leaking along with multiple engine oil leaks.
• Removed old gear bow and replaced with new.
• Removed old idler arm and replaced with new.
• Removed old radiator hoses and replaced with new.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Kevin C. gave our service a 5 star review on 2/12/2021

2006 Chevrolet Chevy Express CRM Mitchell1 2021-02-13T23:03:52+00:00

2010 Chevrolet Colorado

CRM Mitchell1 2021-01-26T23:01:54+00:00

Mileage

118,076

Service Date

1/25/2021

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Ehren L. gave our service a 5 star review on 1/25/2021

2010 Chevrolet Colorado CRM Mitchell1 2021-01-26T23:01:54+00:00

2012 Chevrolet Silverado

CRM Mitchell1 2021-01-15T23:03:14+00:00

Mileage

62,788

Service Date

1/13/2021

Services Performed

• No DEF fluid was added.
• Perform inspection and note results on tablet.
• Road test vehicle. Change oil and filter. Rotate tires as needed. Lubricate chassis as needed. Perform vehicle inspection. Adjust tire pressures. Fill windshield washer fluid.
• Verified the concern. Connected the scan tool and no codes stored. Found the fluid level read by the scan tool shows full. Performed the DEF fluid level manual reset procedure using the scan tool and now the system is operating as designed.

 

Monica T. gave our service a 5 star review on 1/14/2021

2012 Chevrolet Silverado CRM Mitchell1 2021-01-15T23:03:14+00:00