Dodge

2013 Dodge Challenger

CRM Mitchell1 2021-03-03T23:02:33+00:00

Mileage

101,806

Service Date

3/2/2021

Services Performed

• Completed inspection on tablet.
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Perform inspection.
• Remove & replace both windshield washer nozzles
• Remove drain plug and completely drain fluid. Clean threads on plug and insert. Remove fill plug and clean threads. Fill with fresh fluid and verify proper level. Insert fill plug.
• Removed air intake boot to access throttle body. Attached BG intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed BG injector cleaning tool. Started vehicle and ran off BG injector cleaner. Removed tool and reconnected fuel lines. Added BG 44k to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
• Removed and replaced engine mounts
• Removed differential fluid using BG differential service tool. Filled rear differential with BG synthetic fluid. Verified fluid at proper level. Road tested vehicle for proper operation.
• Replace tires on rims and balance. Install new tires back on vehicle. Torque to manufacturers specs. Reset tire pressure monitor system as needed.

 

Rae M. gave our service a 5 star review on 3/2/2021

2013 Dodge Challenger CRM Mitchell1 2021-03-03T23:02:33+00:00

2016 Dodge Charger

CRM Mitchell1 2021-01-16T23:03:52+00:00

Mileage

89,396

Service Date

1/15/2021

Services Performed

• Remove and replace wiper blades . Verify proper operation.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Scott M. gave our service a 5 star review on 1/15/2021

2016 Dodge Charger CRM Mitchell1 2021-01-16T23:03:52+00:00

2011 Dodge Nitro

CRM Mitchell1 2020-10-10T22:05:47+00:00

Mileage

172,888

Service Date

10/9/2020

Services Performed

• Customer declined additional maintenance / repair recommendations this visit.
• Perform inspection and note results on tablet.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Denise L. gave our service a 5 star review on 10/9/2020

2011 Dodge Nitro CRM Mitchell1 2020-10-10T22:05:47+00:00

2010 Dodge Pickup

CRM Mitchell1 2020-04-16T22:02:27+00:00

Mileage

120,604

Service Date

4/15/2020

Services Performed

• Customer declined additional maintenance / repair recommendations this visit.
• Installed new ball joint nut and torqued to spec.
• Removed right front wheel bearing and replaced with new. Torqued all bolts to spec and double checked all work.
• Removed water pump and replaced with new. Sucked down cooling system and filled with new coolant. Started vehicle and double checked all work.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Was able to verify customer concern, found right front wheel bearing with excessive play and nut missing on bottom ball joint. Rec replaced right front wheel bearing and ball joint nut.

 

Kent G. gave our service a 5 star review on 4/15/2020

2010 Dodge Pickup CRM Mitchell1 2020-04-16T22:02:27+00:00

2013 Dodge Challenger

CRM Mitchell1 2020-03-14T22:01:13+00:00

Mileage

182,156

Service Date

3/12/2020

Services Performed

• Completed inspection on tablet.
• Raised vehicle on lift. Remove front tires from vehicle. Disassemble necessary front brake components. Cleaned rotor surface and machine brake disc rotors and replace brake pads. Add brake pad conditioner. Assemble in reverse order. Torque lug nuts to manufacturers specifications. Road test vehicle.

 

Randy G. gave our service a 5 star review on 3/13/2020

2013 Dodge Challenger CRM Mitchell1 2020-03-14T22:01:13+00:00

2011 Dodge Nitro

CRM Mitchell1 2020-01-18T23:01:50+00:00

Mileage

162,984

Service Date

1/17/2020

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• BG On The Road Service Card
• Diagnosed and found the window regulator cable is broken.
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Perform inspection and note results on tablet.
• Removed and replaced both front strut/coil spring complete assemblies.
• Removed and replaced both rear shocks.
• Removed and replaced both valve cover gaskets.
• Removed differential fluid using BG differential service tool. Filled rear differential with BG synthetic fluid. Verified fluid at proper level. Road tested vehicle for proper operation.
• Removed the left front door panel and glass. Removed and replaced the left front power window regulator/motor assembly. Assembled in reverse order. Rechecked operation, normal.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 reset within 12 months

 

Denise L. gave our service a 5 star review on 1/17/2020

2011 Dodge Nitro CRM Mitchell1 2020-01-18T23:01:50+00:00

2010 Dodge Charger

CRM Mitchell1 2019-08-31T22:00:57+00:00

Mileage

166,391

Service Date

8/29/2019

Services Performed

• pressure tested cooling system and found water pump leaking rec replace.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• removed upper radiator hose, serpentine belt, belt tensioner, crank pulley and timing covers to gain access to timing belt components . removed old timing belt , tensioner, water pump and idler pulley and replaced with new . re installed all parts that were removed . sucked down cooling system and filled with new coolant . started vehicle and double checked all work .
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Call daughter for payment (Stephanie) 602-818-6401

 

Shirley P. gave our service a 5 star review on 8/30/2019

2010 Dodge Charger CRM Mitchell1 2019-08-31T22:00:57+00:00

2016 Dodge Grand Caravan

CRM Mitchell1 2019-08-25T22:01:33+00:00

Mileage

23,309

Service Date

8/23/2019

Services Performed

• was able to verify customer concern ,found dead rat in evaporator box. removed cabin filter and recirc door to gain access to rat . removed rat and cleaned out box best i could . re installed recirc door and new cabin air filter.
• Access evaporator core, treat with foaming cleaner. Add deodorizer after service and run through all air ducts. Check AC cabin filter and replace if necessary.
• placed ozone machine in vehicle and let run for 2 hour .

 

Floyd G. gave our service a 5 star review on 8/24/2019

2016 Dodge Grand Caravan CRM Mitchell1 2019-08-25T22:01:33+00:00

2014 Dodge Grand Caravan

CRM Mitchell1 2019-04-21T22:00:14+00:00

Mileage

139,783

Service Date

4/15/2019

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• BG On The Road Service Card
• Perform inspection and note results on tablet.

 

Taylor D. gave our service a 5 star review on 4/20/2019

2014 Dodge Grand Caravan CRM Mitchell1 2019-04-21T22:00:14+00:00

2013 Dodge Challenger

CRM Mitchell1 2019-04-10T22:01:15+00:00

Mileage

98,628

Service Date

4/8/2019

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check alignment of all four wheels. Alignment is within factory specifications and no adjustments needed at this time.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Accessed air box. Removed and replaced engine air filter. Cleaned excess debris form air box. Secured air box. Accessed cabin filter and removed. Sprayed BG Frigifresh on new filter and installed new cabin filter.
• Removed under Shield and old fog lamp bulbs installed new fog lamp bulbs reinstalled Shield.
• Removed under Shield and removed old marker light bulb installed new marker light bulb and reinstalled under shed.
• Customer declined additional maintenance / repair recommendations this visit.
• BG On The Road Service Card

 

Rae M. gave our service a 5 star review on 4/9/2019

2013 Dodge Challenger CRM Mitchell1 2019-04-10T22:01:15+00:00