Call (480) 279-2456

Custom

Ford

/Ford

We Service and Repair Most Ford Cars and Trucks

2016 Ford F-150

2020-03-13T22:02:33+00:00

Ford F-150

Mileage
35,649
Service Date
3/12/2020
Services Performed
  • Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
  • Perform inspection and note results on tablet.
  • Removed intercooler hoses, coolant reservoir bottle and drive belt to gain access to the water pump and thermostat housing, removed and replaced thermostat housing and water pump, torque all bolts to proper specification and refilled coolant system to the proper level road test vehicle for 8 miles.
  • Vehicle overheats, customer has noticed small fluid leaks for a few weeks
 
Alex G. gave our service a 5 star review on 3/12/2020
2016 Ford F-150 2020-03-13T22:02:33+00:00

2011 Ford Pickup

2020-03-10T22:01:17+00:00

Ford Pickup

Mileage
184,024
Service Date
3/9/2020
Services Performed
  • Brakes are pulsating and customer was told it needs pads
  • Raised vehicle on lift. Remove front tires from vehicle. Disassemble necessary front brake components. Cleaned rotor surface and machine brake disc rotors and replace brake pads. Add brake pad conditioner. Assemble in reverse order. Torque lug nuts to manufacturers specifications. Road test vehicle.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Brett P. gave our service a 5 star review on 3/9/2020
2011 Ford Pickup 2020-03-10T22:01:17+00:00

2012 Ford Explorer

2020-03-05T23:02:10+00:00

Ford Explorer

Mileage
155,888
Service Date
3/4/2020
Services Performed
  • Customer hears noise when turning in normal drive and reverse
  • Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Remove air filter housing cover. Remove old filter and clean debris from housing. Install new filter and re-install housing cover.
  • Removed and replaced both front strut complete assemblies, test drove and verified the noise is gone.
  • Removed and replaced the front valve cover and gasket. Removed and replaced the PCV valve from the rear valve cover.
  • Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Michael R. gave our service a 5 star review on 3/4/2020
2012 Ford Explorer 2020-03-05T23:02:10+00:00

2014 Ford Escape

2020-02-23T23:00:33+00:00

Ford Escape

Mileage
63,333
Service Date
2/19/2020
Services Performed
  • Removed the left front tire, caliper, rotor, cv axle and separated the steering knuckle from the vehicle. Using a special press, removed the old hub and bearing and pressed in a new wheel bearing. Assembled in reverse order and torqued all hardware to spec. Test drove and verified the noise is gone.
  • Test drove and verified the growling noise. Performed noise diagnosis and found the left front wheel bearing is worn and noisy.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
George L. gave our service a 5 star review on 2/22/2020
2014 Ford Escape 2020-02-23T23:00:33+00:00

2013 Ford Fusion

2020-01-06T23:01:31+00:00

Ford Fusion

Mileage
84,723
Service Date
1/3/2020
Services Performed
  • Perform inspection and note results on tablet.
  • Reflash PCM with software update
  • Removed and replaced the coolant bypass solenoid and topped off the coolant level. Using the scan tool, checked the coolant level and engine temperature is normal. Cleared fault codes and test drove. Rechecked normal.
  • Removed and replaced the engine coolant temperature sensor.
  • Test drove and verified the concern. Connected the scan tool and fund fault code P1299 and P2560. Performed pinpoint test diagnosis. Coolant level full, fan operation is normal and no leaks found. Found a TSB related to the fault code and the concern. Need to replaced the coolant temperature sensor and the coolant bypass solenoid.
  • Tow In
 
Pat N. gave our service a 5 star review on 1/5/2020
2013 Ford Fusion 2020-01-06T23:01:31+00:00

2014 Ford Fusion

2019-12-12T23:01:53+00:00

Ford Fusion

Mileage
267,084
Service Date
12/11/2019
Services Performed
  • No inspection vehicle was just in
  • Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).
 
Mark A. gave our service a 5 star review on 12/11/2019
2014 Ford Fusion 2019-12-12T23:01:53+00:00

2012 Ford Cutaway

2019-11-19T23:01:27+00:00

Ford Cutaway

Mileage
179,275
Service Date
11/18/2019
Services Performed
  • Removed the aftermarket large center console and dog house. Removed all 8 ignition coils. Removed and replaced all 8 spark plugs, torqued to spec, installed all the ignition coils and 1 new ignition coil. Assembled in reverse order and test drove normal.
  • Test drove and verified the concern. Performed diagnosis and found that one of the spark plug fell out and broke the ignition coil. Removed the coil and plug for inspection. Using the bore scope, found that the spark plug threads in the cylinder head are not damaged. Installed the spark plug and coil. Test drove normal.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Sam C. gave our service a 5 star review on 11/18/2019
2012 Ford Cutaway 2019-11-19T23:01:27+00:00

2018 Ford F-150

2019-11-13T23:02:00+00:00

Ford F-150

Mileage
22,787
Service Date
11/12/2019
Services Performed
  • Perform inspection and note results on tablet.
  • Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
 
Travis D. gave our service a 5 star review on 11/12/2019
2018 Ford F-150 2019-11-13T23:02:00+00:00

2014 Ford F-150

2019-09-15T22:01:39+00:00

Ford F-150

Mileage
124,141
Service Date
9/6/2019
Services Performed
  • BG On The Road Service Card
  • Customer declined additional maintenance / repair recommendations this visit.
  • Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
  • Removed and replaced the high mount brake light bulb.
  • Removed the left front inner fender liner and exhaust. Removed and replaced the turbo assembly all related gaskets, the charged air tube front turbo to inter-cooler, boost pressure sensor, throttle body and gasket. Added new coolant. Test drove normal.
  • Test drove and verified the concern. Wrench light came on and vehicle went into limp mode. Performed diagnosis and found no codes stored in the PCM. No misfires stored in the history. Found that the drivers side turbo leaked oil internally into the intake manifold, oil soaking the boost pressure sensor, throttle body and oil soaked the charged air tube fromt the turbo to the inter-cooler.
  • Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
 
Nancy B. gave our service a 5 star review on 9/14/2019
2014 Ford F-150 2019-09-15T22:01:39+00:00

2006 Ford Expedition

2019-08-31T22:00:48+00:00

Ford Expedition

Mileage
212,313
Service Date
8/28/2019
Services Performed
  • Test drove and verified the concern. Connected the scan tool. Performed EEC self test. Retrieved fault code P0506. Performed pinpoint test diagnosis and found the throttle body is coked up and not allowing the throttle plate to fully close. Need to perform a fuel induction service, clean the throttle body and reset the KAM.
  • Diagnosed and found the multi-function switch has an internal open circuit failure.
  • Hot glued the trim panel mounting clips back on and installed in the vehicle.
  • Perform inspection and note results on tablet.
  • Removed air intake boot to access throttle body. Attached BG intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed BG injector cleaning tool. Started vehicle and ran off BG injector cleaner. Removed tool and reconnected fuel lines. Added BG 44k to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
  • Customer declined additional recommendations
 
Michael D. gave our service a 5 star review on 8/30/2019
2006 Ford Expedition 2019-08-31T22:00:48+00:00