CRM Mitchell1 2020-07-02T22:02:41+00:002015 Kia Optima CRM Mitchell1 2020-07-02T22:02:41+00:00
- Customer declined additional maintenance / repair recommendations this visit.
- Removed serpentine belt to gain access to idler pulley. Removed old idler pulley and replaced with new, torqued bolt to spec. Re installed drive belt, started vehicle and double checked all work.
- Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
- Was able to verify customer concern, found serpentine belt idler pulley bearing bad causing noise.
Mike R. gave our service a 5 star review on 7/1/2020