Kia

2014 Kia Sorento

CRM Mitchell1 2022-04-09T22:02:16+00:00

Mileage

138,275

Service Date

4/7/2022

Services Performed

• No obvious issues found, no major oil leaks, possibly internal engine concern. Will discuss with vehicle owner.
• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Cheryl C. gave our service a 5 star review on 4/8/2022

2014 Kia Sorento CRM Mitchell1 2022-04-09T22:02:16+00:00

2012 Kia Sorento

CRM Mitchell1 2022-03-30T22:02:32+00:00

Mileage

130,982

Service Date

3/29/2022

Services Performed

• Test drove and verified the concern. Performed diagnosis. Found fault code P0302. Engine has a loud top end and bottom end internal mechanical failure noise from worn bearings and oil pressure problems. Needs a new engine.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Jason M. gave our service a 5 star review on 3/29/2022

2012 Kia Sorento CRM Mitchell1 2022-03-30T22:02:32+00:00

2015 Kia Soul

CRM Mitchell1 2022-01-11T23:01:11+00:00

Mileage

86,955

Service Date

1/10/2022

Services Performed

• Found oil leak due to drain plug loose.
• Related to low oil level.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Cade L. gave our service a 5 star review on 1/10/2022

2015 Kia Soul CRM Mitchell1 2022-01-11T23:01:11+00:00

2012 Kia Sorento

CRM Mitchell1 2021-10-14T22:04:01+00:00

Mileage

102,367

Service Date

10/12/2021

Services Performed

• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Perform inspection and note results on tablet.

 

David N. gave our service a 5 star review on 10/13/2021

2012 Kia Sorento CRM Mitchell1 2021-10-14T22:04:01+00:00

2014 Kia Soul

CRM Mitchell1 2021-06-19T22:01:29+00:00

Mileage

64,241

Service Date

6/17/2021

Services Performed

• Air conditioning appears to be working great at this time, no visual issues noted during inspection, vent temperature on road test was 41°
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Accessed air box. Removed and replaced engine air filter. Cleaned excess debris form air box. Secured air box. Accessed cabin filter and removed. Sprayed BG Frigifresh on new filter and installed new cabin filter.
• Customer declined additional maintenance / repair recommendations this visit.

 

David M. gave our service a 5 star review on 6/18/2021

2014 Kia Soul CRM Mitchell1 2021-06-19T22:01:29+00:00

2005 Kia Optima

CRM Mitchell1 2021-05-01T22:06:28+00:00

Mileage

67,395

Service Date

4/30/2021

Services Performed

• Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).
• Test drove and verified the concern. Performed electrical diagnosis and found the battery is faulty.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Tyra L. gave our service a 5 star review on 4/30/2021

2005 Kia Optima CRM Mitchell1 2021-05-01T22:06:28+00:00

2015 Kia Optima

CRM Mitchell1 2020-07-02T22:02:41+00:00

Mileage

100,101

Service Date

6/30/2020

Services Performed

• Customer declined additional maintenance / repair recommendations this visit.
• Removed serpentine belt to gain access to idler pulley. Removed old idler pulley and replaced with new, torqued bolt to spec. Re installed drive belt, started vehicle and double checked all work.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Was able to verify customer concern, found serpentine belt idler pulley bearing bad causing noise.

 

Mike R. gave our service a 5 star review on 7/1/2020

2015 Kia Optima CRM Mitchell1 2020-07-02T22:02:41+00:00

2016 Kia Soul

CRM Mitchell1 2020-03-27T22:02:05+00:00

Mileage

17,972

Service Date

3/26/2020

Services Performed

• Remove cables and hold down(s). Replace battery. Clean cables and install with terminal pads. Re-install hold down(s).

 

Gene R. gave our service a 5 star review on 3/26/2020

2016 Kia Soul CRM Mitchell1 2020-03-27T22:02:05+00:00

2018 Kia Optima

CRM Mitchell1 2019-10-28T22:05:23+00:00

Mileage

20,350

Service Date

10/25/2019

Services Performed

• Perform inspection and note results on tablet.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.

 

Justin T. gave our service a 5 star review on 10/25/2019

2018 Kia Optima CRM Mitchell1 2019-10-28T22:05:23+00:00

2014 Kia Soul

CRM Mitchell1 2019-08-14T22:00:39+00:00

Mileage

131,008

Service Date

8/5/2019

Services Performed

• Replace spark plugs due by mileage
• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• BG On The Road Service Card
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Remove air filter housing cover. Remove old filter and clean debris from housing. Install new filter and re-install housing cover.
• Replace passenger side license plate light bulb

 

Deanne H. gave our service a 5 star review on 8/13/2019

2014 Kia Soul CRM Mitchell1 2019-08-14T22:00:39+00:00