Toyota

2015 Toyota Highlander

CRM Mitchell1 2020-07-29T22:03:16+00:00

Mileage

73,877

Service Date

7/28/2020

Services Performed

• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Shanley P. gave our service a 5 star review on 7/28/2020

2015 Toyota Highlander CRM Mitchell1 2020-07-29T22:03:16+00:00

2012 Toyota Prius

CRM Mitchell1 2020-07-24T22:01:21+00:00

Mileage

167,387

Service Date

7/22/2020

Services Performed

• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• Gain access to cabin filter housing. Remove cover and filter. Clean out debris. Apply BG frigi-fresh to new filter and install new filter back in housing.
• Inspect all hydraulic lines and hoses. Inspect calipers and wheel cylinders if applicable. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean. Test drove to verify proper brake operation.
• Inspect hoses and clamps. Add cleaner to coolant and run through engine, radiator, and heater core. Installed coolant flush machine in-line to coolant system. Pulled vacuum on system to remove old coolant. Pushed 3 gallons of new coolant through cooling system. Add conditioner and sealant to system. Check thermostat and electric cooling fan operation. Test drive and verify proper operation of cooling system.
• Raised vehicle on lift. Remove rear wheels. Disassemble rear brakes. Resurface rotors. Add brake material conditioner. Lube rear brake hardware and brake pad backing plates. Installed new brake pads and brake pad hardware. Compressed caliper piston and installed caliper. Installed rear wheels and torqued to specification. Road tested vehicle to verify proper brake operation.
• Removed air intake boot to access throttle body. Attached BG intake cleaning tool to clean throttle body and decarbon intake system. Perform throttle relearn as needed. Disconnected fuel lines and installed BG injector cleaning tool. Started vehicle and ran off BG injector cleaner. Removed tool and reconnected fuel lines. Added BG 44k to fuel tank. Cleared engine codes set during service. Test drove to verify proper operation.
• Removed old burnt out bulbs and replaced with new.
• Removed old front struts and replaced with new, Torqued all bolts to spec and double checked all work.
• Removed old rear shocks and replaced with new. Torqued all bolts tp spec and double checked all work.
• Removed old rear wiper blade and replaced with new.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Richard G. gave our service a 5 star review on 7/23/2020

2012 Toyota Prius CRM Mitchell1 2020-07-24T22:01:21+00:00

2017 Toyota Tundra

CRM Mitchell1 2020-07-08T22:03:06+00:00

Mileage

51,929

Service Date

7/7/2020

Services Performed

• Perform inspection and note results on tablet.
• Removed old cat back exhaust placed in bed of truck. Installed new cat back exhaust, Torqued all bolts to spec and double checked all work .

 

Charles M. gave our service a 5 star review on 7/7/2020

2017 Toyota Tundra CRM Mitchell1 2020-07-08T22:03:06+00:00

2014 Toyota Camry

CRM Mitchell1 2020-06-06T22:02:14+00:00

Mileage

94,940

Service Date

6/5/2020

Services Performed

• Install oil system cleaner. Road test vehicle. Change oil, install oil protection additive and install new oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Perform inspection and note results on tablet.
• Removed and replaced the blower motor. Rechecked all speeds operate as designed.
• Verified the concern. Performed electrical diagnosis and found the blower motor has an internal open circuit failure.

 

Chelsea H. gave our service a 5 star review on 6/5/2020

2014 Toyota Camry CRM Mitchell1 2020-06-06T22:02:14+00:00

2009 Toyota RAV4

CRM Mitchell1 2020-06-04T22:02:38+00:00

Mileage

139,692

Service Date

6/3/2020

Services Performed

• Completed inspection on tablet.
• Customer declined additional maintenance / repair recommendations this visit.
• Raised vehicle on lift. Remove rear wheels. Disassemble rear brakes. Resurface rotors. Add brake material conditioner. Lube rear brake hardware and brake pad backing plates. Installed new brake pads and brake pad hardware. Compressed caliper piston and installed caliper. Installed rear wheels and torqued to specification. Road tested vehicle to verify proper brake operation.
• Raised vehicle on lift. Remove wheels. Remove caliper mounting brackets and rotors. Cleaned rotors and hub surfaces. Machine brake rotors on brake lathe. Test drive to verify proper brake operation.
• Was able to verify customer concern, found rear brakes at 4mm and rotors glazed. Front brakes at 8mm and rotors glazed. rec turn front rotors and replace rear brakes.

 

Lionel T. gave our service a 5 star review on 6/3/2020

2009 Toyota RAV4 CRM Mitchell1 2020-06-04T22:02:38+00:00

2009 Toyota Camry

CRM Mitchell1 2020-06-02T22:01:06+00:00

Mileage

160,049

Service Date

6/1/2020

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• BG On The Road Service Card
• Completed inspection on tablet.
• Customer declined additional maintenance / repair recommendations this visit.
• Remove air filter housing cover. Remove old filter and clean debris from housing. Install new filter and re-install housing cover.
• Removed old power steering reservoir and lines. Replaced with new, topped off fluid and double checked all work.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Was able to verify customer concern, found power steering fluid low and pump making noise. rec replace power steering reservoir and supply and return hose.

 

Linda F. gave our service a 5 star review on 6/1/2020

2009 Toyota Camry CRM Mitchell1 2020-06-02T22:01:06+00:00

2017 Toyota Tundra

CRM Mitchell1 2020-05-21T22:02:01+00:00

Mileage

50,048

Service Date

5/20/2020

Services Performed

• Customer declined additional maintenance / repair recommendations this visit.
• Road test vehicle. Change oil and oil filter. Rotate tires as needed. Lubricate chassis as needed. Perform Vehicle inspection. Adjust tire pressure. Fill windshield washer fluid.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Charles M. gave our service a 5 star review on 5/20/2020

2017 Toyota Tundra CRM Mitchell1 2020-05-21T22:02:01+00:00

2006 Toyota Tundra

CRM Mitchell1 2020-05-09T22:01:00+00:00

Mileage

218,686

Service Date

5/7/2020

Services Performed

• Add cleaner to power steering system. Road test for power steering operation. Inspect system for leaks. Perform fluid exchange in power steering lines, pump, steering rack / gear box. Install power steering additive to revitalize seals. Road test vehicle.
• BG On The Road Service Card
• Customer declined additional maintenance / repair recommendations this visit.
• Removed old rack and pinion and replaced with new. Transferred all necessary parts and torqued all bolts to spec.
• Replaced radiator cap.
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and tire condition. Check ride height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel and adjust steering angle as needed. Road test when complete. Includes 1 re-check with toe adjust if needed within 12 months
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.

 

Dan K. gave our service a 5 star review on 5/8/2020

2006 Toyota Tundra CRM Mitchell1 2020-05-09T22:01:00+00:00

2006 Toyota Camry

CRM Mitchell1 2020-04-14T22:01:57+00:00

Mileage

106,439

Service Date

4/13/2020

Services Performed

• Customer declined additional maintenance / repair recommendations this visit.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Was able to verify customer concern, found serpentine belt tensioner failing causing belt noise . Recommend replacing tensioner and belt (as preventative).

 

Ronald L. gave our service a 5 star review on 4/13/2020

2006 Toyota Camry CRM Mitchell1 2020-04-14T22:01:57+00:00

2010 Toyota Highlander

CRM Mitchell1 2020-04-11T22:01:24+00:00

Mileage

142,208

Service Date

4/10/2020

Services Performed

• Add cleaner to transmission. Test drive to verify operation and circulate cleaner. Use fluid exhange machine to remove old fluid and add new. Add fluid conditioner and verify proper level. Test drive to verify proper operation.
• BG On The Road Service Card
• Customer declined additional maintenance / repair recommendations this visit.
• Gain access to cabin filter housing. Remove cover and filter. Clean out debris. Apply BG frigi-fresh to new filter and install new filter back in housing.
• Inspect brakes during vehicle condition report and found brakes to be in good shape at this time.
• Inspection finds brake / tail light inoperative.
• Remove & replace left brake light bulb and verify correct operation.
• Remove air filter housing cover. Remove old filter and clean debris from housing. Install new filter and re-install housing cover.
• Test drove vehicle. Raised on lift and performed vehicle inspection. Filled out vehicle condition report and submitted to service advisor.
• Sublet to H&I Detailing to polish one headlight

 

Gary S. gave our service a 5 star review on 4/10/2020

2010 Toyota Highlander CRM Mitchell1 2020-04-11T22:01:24+00:00